At 100bet, betting is entertainment — not a source of income and certainly not a solution to financial problems. This page brings together all the tools, information, and support channels available so you can gamble in control, within your limits, and in a healthy way.
100bet understands that betting is a form of entertainment. When it stops being fun and starts causing anxiety or financial harm, it's time to use the tools available.
Sports Betting and casino games always carry the risk of loss. Never bet amounts you can't afford to lose without compromising bills, rent, or groceries.
No betting system guarantees consistent profit. Players who bet trying to recover losses or supplement their income face a real risk of developing problematic behavior.
The 100bet platform is strictly prohibited for anyone under 18. Registration requires a valid CPF, and age verification is mandatory before withdrawals are approved.
The 100bet responsible gambling team is available 24 hours a day, 7 days a week, via live chat or at contato@100bet.world.
100bet monitors behavioral patterns that may indicate problem gambling and proactively reaches out when risk signals are identified.
Responsible gambling is a set of attitudes, limits, and tools that keep your experience with Sports Betting, crash games, poker, and Live Casino always controlled, mindful, and within your financial and emotional means. At 100bet, this isn't a footer disclaimer — it's a structural commitment built into the product.
The reality is that most bettors in Brazil bet without any issue: they set a weekly budget, follow the Brasileirão, enjoy the thrill of their picks, and go about their lives. For this group, the 100bet wants to ensure the experience remains exactly that — controlled entertainment, like going to the movies or subscribing to a streaming service.
However, a smaller share of people who engage with betting may develop problematic behavior over time. There is no single profile: it could be someone who started betting R$ 20.00 on Flamengo and gradually escalated their stakes; someone who turned to betting to cope with stress or anxiety; or someone who tried to recover a big loss and ended up in a cycle that was hard to break.
Compulsive gambling is recognized by the World Health Organization as a real mental health disorder, and 100bet takes this seriously. The tools described on this page exist because the platform believes prevention is better than cure — and that the right time to use responsible gambling resources is before a problem takes hold, not after.
If you're here because you're going through a difficult time with betting, know that you're not alone and that there are concrete ways to regain control. The tools at 100bet and the support resources listed on this page are a good place to start.
People who bet in a healthy way tend to show the following behaviors. Use this list as a reference to evaluate your own relationship with betting:
Recognizing these patterns early is the first step toward regaining control before the problem deepens
Feeling the urge to bet more in order to win back what you've lost — known as chasing losses — is one of the clearest signs of problematic behavior.
Opening the app intending to bet R$ 50.00 and ending up betting R$ 500.00 — without quite knowing how you got there — is a sign of lost control over your behavior.
Concealing from family or friends how much and how often you bet is a sign that, deep down, you already sense that something is outside the boundaries you consider acceptable.
Constantly thinking about your next bets, pending results, or how to get more money to bet — even during work, at meals, or before falling asleep.
Turning to betting when you're anxious, depressed, stressed, or bored — using gambling as an emotional escape rather than as entertainment.
Using money set aside for rent, bills, groceries, or your children's education to place bets — or borrowing money specifically to gamble.
Feeling irritability, anxiety, or intense discomfort when you try to cut back or stop betting are symptoms that resemble addiction and deserve professional attention.
Arguments with a partner, family, or friends over betting; neglecting social commitments to play; or feeling that betting is taking up space that used to belong to the people you care about.
Tolerance that builds over time — needing to bet progressively larger amounts to feel the same level of excitement — is a hallmark sign of compulsive behavior.
If you identified with two or more of the signs above, consider using the responsible gambling tools at 100bet or seek professional support. Recognizing the pattern early makes all the difference.
Resources available to all users directly in account settings — no red tape
Set a maximum deposit limit per day, week, or month directly in your account settings. Once set, the limit takes effect immediately. To increase a limit, there is a 7-day waiting period — enough time to reflect on whether the change is truly necessary. To decrease a limit, the change takes effect instantly.
Set a maximum stake per individual bet — whether on Sports Betting in the Brasileirão, crash games like Aviator, or poker tables. This prevents you from impulsively raising your stakes during a session. The bet limit is independent of the deposit limit and can be configured separately for each product category.
Set a maximum loss amount per day, week, or month. Once your accumulated losses reach the defined limit, the platform automatically blocks new bets until the next period — even if there is still a balance available in your account. This tool is especially useful for players who tend to keep betting after a run of negative results.
Set a maximum session time — from 30 minutes to 4 hours — after which the platform displays a warning and can automatically end your session. You can also enable periodic reminders that appear on screen showing how long you've been playing, without interrupting the session. Small reminders go a long way in keeping you aware of how much time you're spending.
A voluntary break temporarily suspends access to your account for a period of your choice: 24 hours, 7 days, 30 days, 90 days, or 6 months. During the break, no deposits or bets can be placed. Withdrawals of your Real Balance remain available. No marketing emails are sent during this period. When the chosen period ends, the account is automatically reactivated.
Permanent self-exclusion closes your account definitively and irreversibly. The same CPF cannot be used to create a new account at 100bet. Before activation, any available Real Balance is returned via Pix. This option exists for those who recognize they need a complete break with no possibility of return. It can be requested via the support chat or by email at contato@100bet.world at any time.
Log in with your email and password on the website or mobile app. If you don't have an account yet, all tools become available as soon as registration is complete.
Click on your profile icon in the top right corner and select "Settings". In the side menu, look for the "Responsible Gambling" section.
Select the limit or tool you want to activate — deposit limits, voluntary break, self-exclusion, or session reminders. Each option includes a clear explanation before you confirm.
Most restrictions take effect immediately after confirmation. For limit increases, a 7-day waiting period applies. You will receive a confirmation email with the details of the activated setting.
If you'd prefer to activate the tools with help from a human agent — or if you're going through a difficult time and want to talk before making a decision — the responsible gambling team at 100bet is available 24 hours a day.
All responsible gambling contacts are handled with complete confidentiality by the specialized team at 100bet.
Responsible gambling doesn't wait for a problem to appear — it acts before one does
The 100bet continuously monitors behavioral patterns that may indicate problem gambling: sudden spikes in betting volume, multiple withdrawal reversal attempts, betting at unusual hours, and rapid escalation of stakes. When these signals appear, the responsible gambling team is automatically notified.
When the system identifies risk patterns, the specialized team at 100bet reaches out directly to the user — by email or chat — in a discreet, non-judgmental way. The goal is to inform them about the available tools and offer support before the behavior becomes a bigger problem.
The 100bet does not send marketing communications to users who are on a voluntary break or self-exclusion. Promotions and campaigns are never framed as a way to make money or solve financial problems. All marketing communications include a responsible gambling message and a 18+ notice.
Registration requires a valid CPF — which by its nature ties account ownership to an individual aged 18 or older, as recorded with the Receita Federal. Accounts identified as belonging to minors are closed immediately, with a refund issued to the identified legal guardian and notification to the relevant authorities where required.
The entire support team at 100bet receives specific training in identifying risk behaviors and approaching problem gambling situations with empathy. Agents know how to guide users toward the right tools and how to escalate more complex cases to the specialist team.
The responsible gambling policies at 100bet are reviewed annually by an internal compliance team and external consultants specializing in mental health and risk behavior. Updates to tools and processes are implemented based on industry best practices and developments in Brazilian legislation.
This quick questionnaire can help you better understand your current relationship with betting. It is not a clinical diagnosis — it is a starting point for honest self-reflection. Answer based on the past 30 days.
If self-assessment — or an honest reflection on your own behavior — suggests that betting is getting out of control, there are concrete steps you can take right now:
The 100bet has a zero-tolerance policy for underage access to the platform. Registration requires a valid CPF, and ownership verification effectively prevents registration using documents belonging to anyone under 18.
If you are responsible for children or teenagers who have access to your phone or computer, we recommend:
If you suspect a minor is using your account or has created an account on the platform, contact us immediately at contato@100bet.world. The account will be suspended as a precaution and investigated as a priority.
Sports Betting, crash games, poker, and Live Casino at 100bet are exclusively for players aged 18 and over. No exceptions.
Common questions about responsible gambling tools and policies at 100bet
Need help now?
Contact the 100bet responsible gambling team via live chat 24/7 or by email at contato@100bet.world. For full details on platform usage rules, please refer to our Terms and Conditions and the Privacy Policy.
Responsible Gambling: Sports betting and gambling involve the risk of financial loss. Never bet amounts that put your budget or emotional well-being at risk. 100bet offers free self-exclusion tools, voluntary deposit limits, and specialized support accessible directly from your account or at contato@100bet.world. 18+ only. Full terms at Terms and Conditions.